Social Workers at Chautauqua Hospice & Palliative Care assist patients and their families in navigating the myriad of issues associated with illness, dying and bereavement.
They are professionals licensed by New York State with masters-level educations who provide confidential assistance and counseling for sensitive and complicated matters, as well as human and interpersonal concerns.
Depending on the patient and family’s needs and desires, a Social Worker’s responsibilities include:
- Representing and advocating for patient’s and family’s non-medical interests at Hospice interdisciplinary team meetings
- Assisting with the completion of advance directives
- Assisting with funeral planning
- Facilitating transitions between care settings (hospital, nursing home & home) including arrangements for respite, vacation, transfers, etc.
- Problem-solving matters related to care-giving, insurance coverage, financial problems, unfinished
business, family conflict and safety, last wishes
- Assessing family needs and making connections to community resources
- Assessing and treating psychosocial pain or conflict
- Connecting patients to non-medical pain management options including relaxation and breathing techniques, distraction, self-talk and reminiscence
- Counseling or referral to specialized treatment
- Assisting family members of all ages with issues of grief, loss and bereavement and connecting them to resources or programs to manage their pain
- Connecting patients to therapies such as Reiki, music and art
- Identifying complicated grief and risk factors and providing counseling or referral to specialized treatment